If you are running a site on Dreamhost, you got a nasty little surprise this morning: depending on how your hosting service payments were set up you either had sites down or were missing between $100 and $9,000 from your bank account. Dreamhost had screwed up, and mistakenly billed their customers $7,500,000 more than they were owed. That’s right: Seven Point Five Million Dollars. My own chunk of that came to $518.00, which put me seriously in the red. I am normally billed $20.00 on the 16th of the month. Despite their email claiming that the problem is now fixed and it was all just a dream, the half-grand has yet to reappear in my bank account.
Oddly enough, that’s not what I’m complaining about. Mistakes happen, and believe you me, I have plenty of experience with software mistakes. What’s got me really pissed off, though, is the reaction of some of the deeply empathic people posting to Digg and Dreamhost’s blog about the incident. Here’s a few sample quotes:
If your account get overdrafted because of $400 in the middle of the month, then I dont understand how you can possibly afford a paid host in the first place *lol* how do you eat?
It appears to me that some people just want to complain in the hope of getting something for nothing and to all those big talking idiots threatening to contact VISA, get real. If you are so piss poor this mistake has virtually bankrupted you, you won’t be able to afford to move to a different host company if you disrupt Dreamhost’s operations.
How broke are yo ass’s??
$120/$240 isn’t a lot of money (especially on a credit card) lol, and it’s already been refunded - get over yourselves!
Also, I’m amazed at how many people are one bill away from over drafting their bank accounts and defaulting on their mortgage.
I love how self centered our society has become. Each little minion creating their own little bubble to live in. When that little bubble collapses the world is just falling apart. Really though, with you and your bubble gone the world moves on and no one cares. We go about our business no ever knowing you existed.
It’s not the end of the world and it doesn’t matter. A lot worse would happen. You could have no home, no family, living in a ditch surviving off rat meat… Do something constructive and move on.
If you’ve set yourself up that you are now bankrupt and living in the ditch, what the heck were you doing in the first place… intelligence is hard to find… wisdom even harder…
If only everyone wasn’t so self-prioritized…
To those who keep no cushion in the bank to cover unforeseen circumstances, I definitely sympathize with the situation you’re in but take this as a lesson and give yourself a little wiggle room. If you’re living that close to the bone then you’re definitely living beyond your means.
LOL at the people who overdraft on their checking accounts when the bill is just $100. Come on, don’t you leave any padding at all in the bank?
Talk about bad money management. You probably shouldn’t be wasting any of it on webhosting at that point.
Yeah because everyone who hosts with DH has mortgage payments on the 15th on January and only has the exact amount in their account to cover it, leaving them completely broke until their next payday, gimme a break.
After all what’s $100?? A C-note won’t even fill up the fuel tank on my truck.
Do you realize that when you tell us that you are not managing your money correctly that it does not make us pity you, but think you are stupid?
So… do I actually need to point out the simple fact that some of us were not born into the middle class? Or that some of us, in spite of being lower caste, would still like to entertain people once in a while, and that costs about $20.00 a month? Or that some of us actually do live paycheck to paycheck, mostly because we were not expecting to be supporting both a young child and an invalid spouse with insanely expensive medications on one measly salary? Or that some of us were also not expecting to be assraped by medical bills and a sleazy insurance company that finds it cheaper for you to die than to pay? Or that some of us are not even able to go to the fucking doctor ourselves to have mysterious painful holes in our hip bones checked out because the same fucking insurance company won’t even admit to the doctor that we have a policy there even though we pay them a full god-damned THIRD of my stupid miserable salary? Or that some of us are trying to deal with all this unbelievable shit at the same time as we’re half-suicidal and still trying to help another relative who’s having trouble and are not asking the state for so much as fucking food stamps?!? How fucking DARE I not have five-fucking-hundred-goddamned-motherfucking extra dollars in my bank account. I have trouble finding the gas money to drive the thirty-five miles to my pathetic job, much less feed us. And I really ENJOY having to ask friends and relatives for help. It really makes me feel good about myself. Maybe I should get one of those fucking cushions in the goddamned bank they’re talking about.
And these kind, compassionate people, ladies and gentlemen, are exactly why the world is such a lovely place to live.
Jesus Christ, I loathe my fucking life. If I hadn’t been deserted by my own father, I’d blow my worthless brains out. But I can’t do that to my daughter. She’s the only person that loves me, and I mean that utterly.
Second Thought Update: In case you’re wondering why the hell I’d write something like this, it’s simple. I’m depressed, pissed off, and I just don’t give a flying shit about much of anything anymore. Dreams are lies and hope is what God spits in your face. What an original observation.